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Thank you for requesting a Return Good Authorization (RGA) form. Please see our 30 Day Return Policy. Complete the form below thoroughly and you will receive a prompt response back via email within 36 hours. Red indicates required fields.
Name
Address
City
State
Home Phone
Zip
Work Phone
Fax
E-Mail
(example: user@host.com)
Verify E-Mail
Re-enter E-mail address
Item(s) to be returned: Invoice Number:
Item Description (Brand/Model)
Serial # If Applicable (required for all pool cleaners)
a.
b.
c.
d.
e.
Please provide the reason for return: Select Reason Here Defective Incorrect Item(s) Sent Incorrect Item(s) Ordered Damaged In Shipping Item(s) Not Wanted Other - Provide Explanation Below
Is the product in the original packaging? Yes No Specialty Pool Products will not accept any items not in the original package.
Has the product been used? Yes No
If Yes: (If No, proceed to submission area below.)
For how long?
If yes, are you able to provide a digital picture of the product? Yes No Send images in JPG, GIF, TIF or BMP format to: Returns@PoolProducts.com
If the product has been used, please provide a detailed description of the products condition in addition to any pictures. Used or abused products will be subject to a restocking fee of up to 25%. Specialty Pool Products will make the determination as to the extent of any use or abuse.
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